1. How do I deposit funds into my account?
2. How do I wire transfer funds to my PennTrade account?
3. How do I wire transfer funds to my bank account?
4. Where do I send deposits and to whom do I make checks payable?
5. How do I transfer securities from my existing brokerage?
6. How do I send stock certificates to PennTrade?
7. How do I deposit trade restricted shares?
8. How do I know that PennTrade has received my funds?
9. How do I know that PennTrade has received my stock certificates?
10. How do I withdraw funds from my PennTrade account?
11. Does PennTrade offer check writing?
12. How are dividends credited to my account?
13. Does PennTrade have a dividend reinvestment plan?
14. How do I request a distribution from my PennTrade IRA account?
15. How do I make a contribution to my PennTrade IRA account?

How do I deposit funds into my account?
Your PennTrade account can be funded by: personal check, cashiers check, wire transfer or an account transfer from another brokerage.

If you send a cashiers check, please remember to have your name and account number (if available) printed on the check.

Important: please make checks out to NFS (National Financial Services, LLC. is our clearing firm and regulations require this)

Mail checks to (made payable to NFS):
Pennaluna & Company
421 Sherman Ave
Coeur d' Alene, ID 83814

Presently, PennTrade does not offer ACH (Automated Clearing House a.k.a. electronic check deposits).

[ top ]

How do I wire transfer funds to my PennTrade account?
You will need the following information to wire funds:

JP Morgan Chase Bank
One Chase Manhattan Plaza
New York, NY 10005

ABA # : 021000021

For Further Credit to: National Financial Services LLC (NFS)
Account #: 066196-221
100 Crosby Pkwy
Covington, KY 41015

FFC / Memo or Additional Instructions section: Your Name
Final credit A/C: Your 9 digit account number at Pennaluna

SWIFT CODE: CHASUS33 (only required for wires originating from outside the US)

YOUR ACCOUNT NUMBER IS 9 DIGITS AND CRITICAL TO INCLUDE WHEN WIRING FUNDS TO YOUR ACCOUNT.
A missing or incorrect account number will result in a rejected wire transfer.

[ top ]

How do I wire transfer funds to my bank account?
To maximize your security, login to your account and click on the "Contact Us" link inside the "Help" folder. This sends a secure email to the PennTrade staff. Please DO NOT send regular email with your wiring instructions.

Note that names must match on the brokerage account and the bank account. Third party wires are not permitted by regulation, and in any event are easily misdirected.

A. If you want to wire funds to a United States bank, please send us this information:

1. your bank's name and address
2. your bank's ABA routing number
3. the amount you want wired
4. your account name and number at the bank

Where do I send deposits and to whom do I make checks payable?
Regulations require that checks be made payable to "NFS", our clearing corporation. We cannot accept checks made payable to Pennaluna or PennTrade.
Send deposits to:

PennTrade
c/o Pennaluna & Company
421 Sherman Ave. Suite 203
Coeur d' Alene, ID 83814

REMEMBER - checks must be made out to NFS, not Pennaluna or PennTrade.

[ top ]

How do I transfer securities from my existing brokerage?
Yes. To do a full or partial account transfer, you will need to download our Transfer of Assets form by clicking here. Please complete and sign this form and return the originally signed form along with a complete copy of your most recent statement from your other brokerage. Be sure, for PARTIAL transfers, to indicate the positions and/or cash to be transferred.

[ top ]

How do I send stock certificates to PennTrade?
Stock certificates become negotiable instruments when they are signed, and thus more subject to theft. So please do not sign the certificate itself. Instead sign our “stock power” form. This form will reduce your risk, while permitting us to deposit the stock into your account.

The best way to deposit stock certificates is this:

1. Do not sign the actual stock certificate.
2. Download and print out our stock power form by clicking here.
3. Sign and date the stock power form BUT leave all the rest of it blank. NOTE: your signature on the form must exactly match the name(s) on the stock certificate. If more than one person is listed on the certificate, each must sign the stock power.
4. Make a copy of the stock certificate and stock power for your records.
5. Send the signed and dated stock power form and stock certificate via registered mail to the address below

PennTrade
c/o Pennaluna & Company
421 Sherman Ave.
Coeur d' Alene, ID 83814

IMPORTANT: We must meet added compliance requirements that take some time before we can deposit "free trading" certificates of over 10,000 shares. This is a result of the PATRIOT Act, anti-money laundering requirements, and increased regulatory compliance and liability concerns. Please contact us before you send certificates of 10,000 shares or more.

NOTE: You cannot trade stock bearing a restricted legend. See the following FAQ.

[ top ]

How do I deposit trade restricted shares?
Securities regulations do not allow you to trade stock that bears a restricted legend. The restricted legend must first be removed to show that the stock is "free trading".

The removal procedure takes time, patience, paperwork and logistical coordination.

You may be able to do this yourself by contacting the issuing company and following its directions as to dealing with the transfer agent, securities counsel and so on. After the process is completed and you receive a new "free trading" certificate, you can send it to us. (BUT see the note below concerning certificates of more than 10,000 shares.)

If you prefer, we can handle legend removal for you.

Because of the additional time, effort, logistics and other factors necessary to provide this service, all stock that we "clean up" for trading, whether traded online or through a broker, must be traded at Pennaluna's broker commission rates for such stock rather than PennTrade's self-service online rate. Also, such trades do not count toward a PennTrade free trade. Please contact us for details.

IMPORTANT: We must meet added compliance requirements that take some time before we can deposit "free trading" certificates of over 10,000 shares. This is a result of the PATRIOT Act, anti-money laundering requirements, and increased regulatory compliance and liability concerns. Please contact us before you send certificates of 10,000 shares or more.

[ top ]

How do I know that PennTrade has received my funds?
After you log into your PennTrade account, you can click on the "Account Info" folder. Funds deposited into your account will show up on the account info page.

[ top ]

How do I know that PennTrade has received my stock certificates?
After you log into your PennTrade account, you can click on the "Account Info" folder. Certificates deposited into your account will show up on the account info page.

[ top ]

How do I withdraw funds from my PennTrade account?
After you log into your PennTrade account under the "Viewing and Trading" log-in level, you will see "Contact Us" on the left hand side of your screen. Use this interface to request funds. Simply tell us what account and what amount.

Please note: you must be logged in at the "Viewing and Trading" level to use this feature.

[ top ]

Does PennTrade offer check writing?
Yes, we offer checkwriting service. A $5000 initial cash balance (not stocks) is required to receive checking privileges. If you want check-writing privileges, contact us.

[ top ]

How are dividends credited to my account?
Dividends are either mailed to you (in the form of a check) or credited to your PennTrade balance. When you signed the NFS Customer Agreement, you chose one of the two options.

[ top ]

Does PennTrade have a dividend reinvestment plan?
Yes, we do have a dividend reinvestment program. If you are interested, please contact us for details.

Special Note on DRIPs for Canadian Income Trusts: Although many Canadian Unit Trusts offer a DRIP for Canadian investors, many do not extend the program to US investors. However, some DRIPs are available for Unit Trusts which have a listing on a major US exchange (NYSE, AMEX, or Nasdaq). Please contact us is you own a trust which falls into this category. Note, 5-letter pink sheet symbols is not the same as having a listing on a major US exchange.

[ top ]

How do I request a distribution from my PennTrade IRA account?

1. You may request a one-time distribution from your IRA account using the One Time Distribution Form. A one-time distribution form would be used for any IRA distribution that you do not wish to have recur automatically. Fill this in, sign it and mail it to PennTrade, Attn: IRA Dist.

2. You may request a periodic distribution from your IRA account using the Periodic Distribution Form. A Periodic distribution form would be used for any IRA distribution that needs to recur automatically at regular intervals throughout the year. Fill this in, sign it and mail the originally signed form to PennTrade, Attn: IRA Dist.

[ top ]

How do I make a contribution to my PennTrade IRA account?
IRA Contributions can be made in the form of a personal check, made payable to NFS, with the year of the contribution clearly written in the memo section of the check. If this is missing, the contribution will be credited for the current year.

[ top ]